Orders

• Do I need to pay taxes on my order?

  Sales tax is required by law and collected in certain states. You’ll see the exact amount on your order after entering your address information on the checkout page.

• Can I cancel an order after it’s been placed?

  We know plans change. You can cancel an order up until receiving your shipping confirmation email. If your order has already been shipped, email us at support@windmillair.com to set up a return.

• How can I track my order?

  Once a product has shipped, you'll receive a FedEx tracking number to monitor your order’s whereabouts. You can use this tracking number to get updates here. Please note, your tracking number will not work until FedEx scans your order into their system (please give it 24-48 hours if the tracking...

• I placed my order but didn't receive my confirmation email. What do I do?

  If you haven't received a confirmation within a few hours of placing your order, check your Spam or Junk folders, or reach out to us at support@windmillair.com. You can also chat us at windmillair.com/support!